Privacy Policy

1. Information We Collect

• User Information – name, email, company name, job title, login credentials.
• Candidate Information – resume data, contact details, experience, education, assessments, screening results, interview records.
• Communication Data – emails, messages, voice/video recordings, scheduling details.
• Technical Data – device type, browser, IP address, location (approximate), usage logs.
• Payment Information – billing details processed securely via third-party providers (e.g., Stripe or Razorpay).

2. How We Use Your Data

We use collected data to:

• Provide, maintain, and improve our AI recruitment platform.
• Facilitate applications, recommendations, and communication between candidates and employers.
• Recommend job openings relevant to candidate profiles.
• Communicate updates, service notifications, and optional promotional content.
• Detect and prevent fraud or abuse.
• Comply with applicable legal obligations.

We do not sell personal data.

3. Candidate Accounts and Recommendations

When you apply to a job through SuperHR, you may be invited to create an account to track your application, build a profile, and receive relevant job recommendations.

If you choose to sign up, we may process your profile information to match you with suitable opportunities.

You may opt out of recommendations or alerts at any time via settings or by emailing hello@superhr.ai.

4. Marketing and Promotional Communications

We may send optional in-app or email content such as:

• New features and product updates.
• Relevant career or employer recommendations.
• Educational or promotional materials.

You can unsubscribe or manage preferences at any time. We will never disclose your personal data to external advertisers.

5. AI Processing and Profiling

• SuperHR's AI models analyze data to assist with candidate ranking, matching, and screening.
• Processing follows fairness, transparency, and data-minimization principles.
• Recruiters must ensure they have lawful candidate consent before uploading data.

6. Data Sharing

We may share information only with:

• Authorized service providers (hosting, analytics, payments).
• Integrated third-party platforms (as needed for functionality).
• Legal authorities when required by law.

All partners operate under confidentiality and data-processing agreements.

7. Data Retention

• We retain data only as long as needed to deliver services or comply with legal requirements.
• Users may request deletion or anonymization anytime via hello@superhr.ai.

8. Security

• We employ industry-standard encryption, firewalls, and access controls.
• No system is completely secure, but we continually work to protect your information.

9. International Data Transfers

• SuperHR may process data in the U.S., India, and the EU.
• We comply with GDPR, CCPA, and equivalent frameworks for international transfers.

10. Your Rights

Depending on jurisdiction, you may have the right to:

• Access, correct, or delete personal data.
• Withdraw consent.
• Request data portability.
• Object to profiling or marketing.
• Lodge a complaint with your local authority.

To exercise rights, contact hello@superhr.ai.

11. Cookies and Tracking

• We use cookies to enhance functionality, measure usage, and improve performance.
• You may disable cookies in browser settings; some features may be limited.

12. Children's Privacy

SuperHR is not intended for individuals under 18 years old, and we do not knowingly collect their data.

13. Updates to This Policy

• We may revise this Policy periodically.
• Updated versions will be posted here with the new effective date.
• Continued use indicates acknowledgment and acceptance.

14. Contact

For privacy or compliance inquiries:
📧 hello@superhr.ai